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Frequently Asked Questions
Do You Have Any Questions?
Our FAQ section provides solutions to the most common questions. Here, you'll find detailed guidance on how to sign up, information about fees, and available payment options. Whether you're new to our services or need assistance with specific queries. Explore this section to get the help you need quickly and efficiently.
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What courier do you use for International and Local Delivery?We have a partnership with International Courier companies like DHL, UPS and FedEx for our International Shipments. For local delivery we use our own fleet which consists of motorbikes, cars and vans.
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What are Prohibited and Restricted Items to Ship?Prohibited Items include Weapons, Military Items, Drugs, Alcohol. To know more about the list, you can click here. Restricted items can still be shipped as long as all the documents are provided and permission has been approved by the governing authority. This includes flammable items like aerosol, lithium batteries, paint. To know more about the list, you can click here.
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How can I contact your customer support team?You can contact us via email – support@gogodwit.com – or you can call us +9714 234 1379. Our operating time is from 9:00 am to 6:00 pm (GMT+4).
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